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Simplify error reporting from SAP using STA Ticket System

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  • Simplify error reporting from SAP using STA Ticket System

    Hello,

    There is a new ticketing tool available for SAP, called STA Ticket System. You can create error reports in SAP and the program includes all runtime information automatically:
    - system name, client number
    - logo user name, language
    - program name, transaction code, screen number, subscreen number
    - screen field values (also selection screen field values)

    The program can attach the following automatically:
    - short dump
    - SU53 output
    - shortcut to relevant transaction
    - screenshot

    You can send the ticket as PDF, Word or email or send it to external issue tracking systems like Zendesk.


    More info here:

    http://sta-technologies.com/products/ticket-system

    See it on Youtube:

    http://youtube.com/c/StatechnologiesKft

    Have a nice day!
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